Our goal is to maintain the respect and dignity of our clients' consumers while collecting on their accounts as quickly as possible and offering quality customer service.
Why Choose Our Team
Competitive Collection Rates
We charge no upfront fees, and our collection rates are fair and negotiable.
Bad Address Research
All new business accounts received will be researched to obtain the most recent mailing address for a consumer.
Court ordered litigation is not the end of the bankruptcy process. If a Chapter 13 bankruptcy case is discovered, we will file a claim with the bankruptcy court on all accounts within the statute of limitations in an attempt to recover the debt.
Credit Bureau reporting is a very effective tool used by collectors to recover accounts. We allow clients the option to report consumer accounts to Trans Union, one of the major Credit Bureaus.
Seven of our collectors have been professionally recovering bad debt accounts for over ten years. Our other collectors have been working in this industry for at least four years. Longevity really makes a difference in recovering the most dollars possible.
We have three attorneys on retainer who assist us with valuable legal counsel. After all of the appropriate collection efforts have been exhausted, we are ready to assist with litigation. Legal action will be recommended if the potential economic benefits outweighs the time and expense.
Locating people is our business. Not only do we utilize many skip tracing resources, we also have experienced Collectors and Skip Tracers who know how to use the tools and skills of the trade to find consumers.
Compliance and Privacy Protection
Our company works diligently to remain in compliance with all state and federal collections laws as well as the privacy act and HIPAA rules and regulations. Because laws are constantly changing, it is important to utilize a company that monitors and acts quickly on the changes.
As required by Arkansas Annotated Code Section 17-24-310, we are required as a licensed collection agency in the state of Arkansas to remit trust statements and checks to our clients within the calendar month following the month of collections.
Professional Debt Collection Services
We specialize in the collection of past due medical accounts; however, we also assist companies such as utilities, retail businesses, veterinarians, as well as many other commercial companies.
New Accounts Acknowledgement Reports
As soon as we receive bad debt accounts, we start the data entry process to begin working each individual account. Once the accounts are downloaded into our collection system, we provide each client with a new accounts acknowledgement report for their review.